Google Play edition terms

These terms apply to Lost Banners installed through Google Play, including closed testing. The game service operator and rights holder is Individual Entrepreneur Kozharina Yana Mikhailovna, Russian Federation, tax number (INN) 910501972008, registration number (OGRNIP) 322911200021900. The Google Play publisher is MIRRA GAMES, MCHJ, Uzbekistan, at house 147, Babur MFY, 10th small district area, Chirchik - 111700, Uzbekistan (UZ). Naming the publisher does not transfer exclusive rights to the game or change the shared game service operator.

For game, purchase and account enquiries, email dev@lostbanners.ru. Include your player number, the issue and, for a purchase, the Google Play order number. Do not send passwords, sign-in codes or full card details.

Google Play's terms apply to the store and payments through it. This page describes the game service. The separate RuStore offer's provisions about rouble prices and RuStore payments do not apply to Google purchases. These terms are made available before acceptance; publishing this page does not itself constitute user acceptance or retroactively change completed purchases.

The Google Play edition is intended for players aged 13 and above. A higher minimum imposed by the age classification or your country's law takes precedence. Minors use the game and make purchases with a legal representative's involvement or consent where applicable law requires it. Being 13 does not itself establish the capacity to enter every transaction or consent to every type of data processing.

The rights holder grants a non-exclusive licence to install, run and use the game personally and non-commercially through its normal interface on a compatible device. Availability is determined by the countries and regions selected for the game in Google Play and applicable store restrictions. An internet connection is required. Basic features are free; optional features are purchased separately. Exclusive rights to the game and its materials are not transferred to the player.

The Google Play edition uses the shared Lost Banners server. To use existing progress on another device or edition, sign in to the existing game account. Creating a new guest account does not transfer earlier progress. Keep access to your linked email and sign-in methods; support considers recovery after verifying account ownership.

One person may use no more than three game accounts. Selling accounts, automated account farms, forged payments, exploiting vulnerabilities to acquire resources, unauthorised access, arranged battles and manipulation of rankings are prohibited. Rules, limits and rewards for a mode or season are shown in the game. A purchase does not guarantee victory or a ranking position.

Threats, harassment, discriminatory abuse, unlawful content, spam and disclosure of other people's private data are prohibited in messages. The chat rules apply. The operator reviews reports, removes violating messages and restricts offenders as appropriate to the violation. Send questions about restrictions and requests for review to dev@lostbanners.ru.

Payments in this edition use Google Play. Before confirming a purchase, review the item, quantity, duration and restrictions in the game, and the final price, currency and payment terms in the Google Play payment window. Google Play and RuStore prices may differ; one store's price does not determine the other's. If the game and payment window show different prices, do not confirm the purchase and contact support.

The server verifies Google's purchase confirmation and delivers the item to its associated game account. A pending, cancelled or unconfirmed payment does not establish an entitlement. Processing the same order again does not grant another reward. If delivery is delayed, keep the order number and contact support; you do not need to pay again to resolve that delay.

The duration of a seasonal pass, premium or other time-limited feature is specified in the offer before payment. Rules and applicable probabilities for a paid random result must be available before purchase. Virtual resources are for use in the game and do not promise cash winnings or exchange for money.

For cancellation or refund enquiries, use Google Play's available support options or email dev@lostbanners.ru. Refunds are considered under store rules and applicable law; these terms do not remove mandatory consumer rights. Effects on the associated game entitlement are considered for the particular purchase. Deleting an account is not itself a refund request.

Data processing is described in the privacy policy. Accepting game terms does not replace separate consent where it is required. Advertising and Firebase Analytics event collection are disabled in the current Google Play build; Adjust is not used.

Uninstalling the game does not delete the server account. The account deletion page explains how to request deletion of your account and associated data, including without the game installed. Accounts with a linked email can use the player account area; if you cannot sign in, email dev@lostbanners.ru. Deletion ends access to progress and game purchases; necessary retention exceptions and periods are explained in the policy.

Players are informed of changes to game rules and material service conditions. An update does not authorise arbitrary changes to a completed purchase price or removal of paid-for entitlements. Material changes do not apply retroactively; further acceptance is requested when required.

Relations with the operator are governed by the law of the Russian Federation, without removing mandatory rights and protections under the applicable law of the player's country. The choice of law does not deprive consumers of protections or access to courts that cannot be excluded by contract. Contacting support does not impose a mandatory pre-action procedure where the law does not require one.